Terms & conditions

Ly.velora is run by Rohan, trading as Velora, based in Westville, KwaZulu-Natal, South Africa. Email: ly.velora@gmail.com.

Our moissanite is a lab-created gemstone (silicon carbide), not a diamond. Each product page lists the materials, stone details and sizes. Screens and lighting can make colours and sizes look slightly different.

Prices are in South African rand (ZAR). Delivery is free, and the total you pay is shown at checkout before you confirm. Payments are processed through Shopify's secure checkout.

You'll receive an order confirmation email. Before paying you can review your order, correct mistakes and cancel. If a piece becomes unavailable or there is an obvious pricing error, we'll contact you and refund anything we can't supply.

We deliver in South Africa within an estimated 7 to 15 business days. See Shipping & returns.

30-day returns under our Shipping & returns page; your 7-day cooling-off right under section 44 of the ECT Act; your rights under the Consumer Protection Act are not affected.

See our privacy policy.

Don't misuse the site. Text and photos may not be copied for commercial use without permission.

Nothing in these terms limits your rights under South African consumer law.

These terms are governed by the laws of the Republic of South Africa.